2. RETURNS POLICY

Returns Policy — Alliro & Co London

At Alliro & Co London, we want you to love every piece you receive. If something isn't quite right, we're here to make it as simple as possible.

Our Promise

We offer a 30-day return window from the date of delivery. No hoops, no runaround — just straightforward, honest service.

Return Conditions

To be eligible for a return, items must meet the following conditions:

  • The item must be unworn, unwashed and undamaged
  • All original tags and labels must still be attached
  • The item must be returned in its original packaging where possible
  • Returns must be requested within 30 days of receiving your order

How to Return

  1. Email us at info@allirocolondon.com with your order number and reason for return
  2. We will respond within 24 hours with your return instructions
  3. Send your item back using a tracked shipping method
  4. Once received and inspected, your refund will be processed within 5–7 business days

Refunds

Refunds are issued to your original payment method within 5–7 business days of us receiving your return. You will receive a confirmation email once your refund has been processed.

Important Notes

  • We recommend using a tracked return service, as we cannot be held responsible for items lost in transit
  • If you received a faulty or incorrect item, please contact us immediately at info@allirocolondon.com — we will cover all return costs in this case
  • Items purchased during promotional periods are eligible for return under the same conditions

Contact

Questions about your return? Contact us at info@allirocolondon.com. We respond to every message within 24 hours.