4. TERMS & CONDITIONS
Terms & Conditions — Alliro & Co London
These terms and conditions apply to all purchases made through the website of Alliro & Co London, reachable via info@allirocolondon.com.
1. Applicability
By placing an order, you agree to these terms and conditions.
2. Product Information
We do our utmost to describe and present our products accurately. However, slight variations in colour or appearance may occur due to screen settings. If a product is significantly different from its description, please contact us immediately.
3. Ordering & Payment
Orders are processed upon receipt of full payment. Available payment methods are displayed at checkout. Alliro & Co London uses secure payment processing — your payment details are never stored on our servers.
4. Processing & Delivery
- Processing time: 1–2 business days
- Delivery time: 7–10 business days
- Orders are shipped directly from our partner ateliers to your door
5. Returns & Cancellations
Please refer to our separate Returns Policy for full details. We offer a 30-day return window with no hidden costs.
6. Liability
We are not responsible for loss or damage during transit where tracking confirms the parcel has been delivered to the address provided. Please ensure your delivery address is correct at the time of ordering. Address corrections must be submitted within 24 hours of placing your order.
7. Intellectual Property
All content on this website — including text, images and branding — is the property of Alliro & Co London and may not be used without written permission.
8. Complaints
We take every complaint seriously. Please submit any complaints in writing to info@allirocolondon.com. We aim to respond within 24 hours and resolve all issues within 5 business days.
9. Governing Law
These terms are governed by the laws of England and Wales.